Bad incentives actually to own dedicated people spent $160 and you will had fifty free revolves worth $0
Do not gamble that it gambling enterprise
Never enjoy so it gambling establishment. 10 for every twist. ($5) and you may got $0. aztec wins 42?? I go and request a new added bonus as well as say unfortuitously we cannot situation another type of added bonus. Least expensive local casino actually.
Thank you for extend and for revealing your feedback. I really apologize into the dissatisfaction considering their previous added bonus feel plus the frustration it has got written.
Within Prompt Slots, we worthy of all our dedicated players and you can aim to bring reasonable and you can satisfying offers. Please note that all bonuses try susceptible to all of our Conditions and you may Criteria, and this classification eligibility, worthy of, and you will volume limitations. Once we understand it will likely be unsatisfactory when expectations aren't met, we constantly critiques opinions including your personal to ensure all of our bonus now offers remain entertaining and you can reasonable for everybody.
That will help you subsequent, we please inquire which you contact our very own dedicated support class in the - this can allow us to review your account specifically to check out if we can provide an even more rewarding solution.
Account several times frozen and you will withdrawals not reduced
We have educated constant issues with FastSlots: ? Towards , We requested a detachment out of ?175. My account is quickly suspended and reopened days afterwards, no factor. ? For the , I questioned ?305. My personal account is once again blocked, and withdrawal hasn't been paid.
You will find remaining all the facts (screenshots, deal record, talk logs, emails) and have called my personal lender having a good chargeback. I've and advised the newest Hellenic Gambling Fee and you may Cyber Crime Division.
This clearly shows a routine off membership clogging and you may withholding loans, and that i you should never suggest FastSlots. We firmly indicates caution just before deposit any cash.Once FastSlots requested complete KYC confirmation (ID, selfie, and you may lender declaration), We offered all requested records immediately and implemented most of the tuition exactly since the requested.
My account stays suspended versus need, and you may even with giving five realize-upwards letters, We have obtained zero react or confirmation on the support people for the majority occasions.
That is today the following time my account could have been closed following a detachment demand (the earlier day was to the getting ?175).
So far, it is obvious one to FastSlots delays or ignores genuine distributions.We have the characters and you can proof recorded and can just do it with bank conflict (chargeback) and you will formal problems to your Hellenic Gambling Payment and you may Cyber Offense Section if your issue is perhaps not resolved soon.
Many thanks for communicating as well as for revealing so it intricate account of experience. I really apologize on the anger and concern because of the latest waits in your withdrawals and temporary suspension of one's account.
Please be aware that account ratings and you may temporary suspensions can happen during our very own required confirmation and you can compliance checks, which are in position to guarantee the safety of the funds and adherence so you're able to anti-con and you can AML (Anti-Currency Laundering) laws. We know how exhausting it must be to experience interruptions, specifically immediately following distribution most of the needed documents and adopting the guidelines carefully.
You want to to make sure your which our cluster will feedback their instance very carefully and supply an improve immediately. not, to help you after that and make certain the count try prioritized, we please ask which you resend your information and you can supporting files to - this can allow us to get across-look at the instance to your compliance company and you may work for the an excellent swift resolution.
Wishing currently 1 week (5 providers...
Waiting currently seven days (5 working days) to possess good withdrawl. Called the newest custommer solution many times. Carry on saying an equivalent reply 'a deposit isn?t settled inside the latest system'. As well as they do say this may bring 5 working days. Nevertheless the deposit and you will withdrawl was in fact on the same big date. Making this untrue any more. Like playinf that it gambling establishment and its particular a. However, this isn't appropriate. Contacted all of them by current email address, and you will real time speak. Commonly delete so it review whenever i enjoys my personal currency but untill this time around it stays.
